The present conditions of sale are concluded on the one hand by the company pro-ms.fr registered at the following address
trade and companies register under the siret number 531 388 734 00018 hereafter referred to as
seller and, on the other hand, by any natural person or legal entity wishing to make a purchase via the wheelsandtime website hereinafter referred to as the buyer or customer.
The present conditions of sale aim to define the contractual relationship between pro-ms and the buyer and the conditions applicable to any purchase made through the wheelsandtime.fr website, whether the buyer is a professional or a consumer. The acquisition of a good or a service through this site implies an unreserved acceptance by the buyer of these terms and conditions of sale.
These conditions of sale shall prevail over any other general or special conditions not expressly approved by pro-ms. Pro-ms reserves the right to modify its terms and conditions of sale at any time. In this case, the applicable conditions will be those in force at the date of the order by the buyer.
Characteristics of the goods and services offered
The products and services are those listed in the catalogue published on the dewheelsandtime website. These products and services are sold within the limits of available stocks. Each product is accompanied by a description drawn up by the seller
The photographs in the catalogue are as accurate as possible but cannot ensure a
perfect similarity with the product offered, especially with regard to colours .
The artisanal work does not make it possible to reproduce each piece identically.
The prices in the catalogue are in euros, VAT is not applicable (VAT.non applicable, art. 293 B of the CGI); any change in the rate may be passed on to the price of the products or services. Pro-ms reserves the right to modify its prices at any time, it being understood that the price appearing in the catalogue on the day of the order shall be the only one applicable to the buyer (except in case of an update error). The prices indicated do not include the costs of order processing, transport and delivery provided that they take place in the areas of geographical areas provided for below.
The online sale of the products and services presented in the site is open to buyers who
reside in France, in the French overseas departments and territories, Monaco, EU and non-EU countries and for deliveries required in the following countries
these geographical areas.
The buyer, who wishes to buy a product must obligatorily :
-•fill in the identification form on which he or she will indicate all the contact details requested
or give his client number if he has one
-•fill in the online order form giving all the product references or
-•validate his order after having checked it;
-•make the payment in accordance with the conditions laid down;
-•confirm his order and payment.
Confirmation of the order implies acceptance of these terms and conditions of sale, the acknowledgement of having perfect knowledge of them and the renunciation of the right to rely on its own terms and conditions of sale
terms of purchase or other conditions.
All the data provided and the recorded confirmation will serve as proof of the transaction. The confirmation will be worth signature and acceptance of the
operations carried out. The seller will communicate by e-mail confirmation of the registered order.
You have the possibility to pre-order your article, to do so you just have to buy the 'pre-ordered' product you want. The payment is to be made as soon as the order is placed, which will be sent to you within 5 weeks, unless otherwise stated
Buyers, non-professional individuals, have a withdrawal period of fourteen days from the delivery of their order to return the product to the seller for exchange or refund without penalty, except for the return costs (personalized products will not be returned or exchanged. This is displayed on the descriptions of the products concerned)
The products must be returned by colissimo with tracking number and insurance, in the original packaging and in perfect condition, in the case of loss of package the refund will not take place,
Terms of payment
The price is due at the time of the order. The product must be returned in the state in which the buyer received it, any trace of shocks, scratches, dirt will cancel the refund.
Payments will be made by paypal, credit card, e-transaction or bank transfer
The buyer's account will be debited at the time of ordering the products and the amount of the products
ordered. An invoice on paper with the mention (VAT. not applicable, art. 293 B of the CGI) will of course be available on the account of the buyer.
3X WITHOUT CHARGES . at the time of the order, the sum is divided into 3 installments, the first is paid with the order. the second and the third installments will then be presented has the same date the 2nd and 3rd following the order.
a photocopy recto/verso of the identity card of the purchaser will be asked, as well as two cheques of guarantee, to mitigate has a possible fraud.
in the case that the buyer makes an opposition on his card, or if the bank of the buyer refuses one of the deadlines, the cheques will be presented in bank.
if the entire transaction is completed correctly, the cheques and photocopies will be destroyed immediately.
Deliveries are made to the address indicated in the order form, which can only be within the agreed geographical area.
concerning the letters max, letters followed, the risks are the responsibility of the purchaser as from the moment when the products have left the premises of pro-ms.et taken in charge by the post office or any carrier
all colissimo include an insurance up to the amount of the invoice, so in case of loss or theft the customer will be refunded after refunding the post office.
In the event of damage during transport, a reasoned protest must be made to the carrier within three days of delivery. Delivery times are given only as an indication; if they exceed sixty days from the order, the contract of sale may be terminated and the buyer reimbursed.
All products supplied by the seller benefit from a lifetime warranty on parts and labour (excluding damage resulting from misuse)
the warranty covers the product's suitability for use,
the cosmetic aspect does not enter in any case in this guarantee (scratches, scratches, pronounced wear and tear etc ) this one resulting from the use of the customer.
the use of chemicals will void the warranty.
Wearing parts such as springs, magnets, pins and small screws are not covered by the warranty, spare parts are available for sale to replace them
in the case of an after-sales service return charged to the customer, the shipping and return costs are at the customer's expense
In case of non-conformity of a product sold, it may be returned to the seller who will take it back, exchange it or refund it. All claims, requests for exchange or refund must be made by post to the following address:
mr Lavergne Sebastien
439 chemin du clap
or by mail on the pro-ms website via the contact manager.
this within thirty days of delivery,
after sales service :
An estimate will be established between pro-ms and the buyer, this one will have to be accepted by the customer before sending the product for repair,
once the estimate has been accepted, it must be paid before any intervention on the product,
if the breakdown is the result of misuse, the costs of return and colissimo shipping will be charged to the customer
The seller, in the process of selling online, is only bound by an obligation of means; his liability cannot be held liable for any damage resulting from the use of the Internet such as data loss, intrusion, viruses, service disruption, or other unintended problems.
All elements of the pro-m. website are and remain the exclusive intellectual property of pro-ms.
No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site whether software, visual or audio. Any simple link or hypertext link is strictly forbidden without the express written consent of pro-ms.
In accordance with the law relating to data processing, data files and liberties of January 6, 1978, information of a nominative nature relating to the purchasers may be the subject of automated processing. Pro-ms reserves the right to collect information on buyers, including by using cookies, and, if it wishes, to transmit to business partners the information collected.
Purchasers may object to the disclosure of their contact information by indicating so.
Similarly, users have the right to access and rectify data concerning them, in accordance with the law of 6 January 1978. The automated processing of information, including the management of e-mail addresses of site users has been declared to the CNIL.
Pro-ms shall archive purchase orders and invoices on a reliable and durable medium constituting a true copy in accordance with the provisions of Article 1348 of the Civil Code. The computerized registers shall be considered by the parties as proof of communications, orders, payments and transactions between the parties.
The present conditions of online sale are subject to French law. In case of dispute,
jurisdiction is attributed to the competent courts of Paris, notwithstanding plurality of defendants or third party proceedings.